Casie AI for community management

Create Custom AI Agent for CS

Customize your AI agents to your brand and knowledge

Connect your AI agents to all of your community surfaces

  • Guarantee brand consistency across all interactions by tailoring your AI agent’s avatar, descriptions, and brand tone.

  • Define your knowledge surfaces – supports, Slack, forums, Twitter, internal docs – for Casie to regularly scan and leverage for top-notch support.

Free up time, amplify your community impact

AI-powered support so you can focus on strategic opportunities

  • Let your custom AI assistant handle routine community queries and moderation, ensuring swift, accurate responses.

  • Focus your energy on high-impact activities like strategic planning, measurement, event organization, and meaningful collaborations.

Generative AI for Community Management

Reduce community rep turnover and cultivate all-stars

Turn more team members into top performers with less turnover

  • Empower your team to DM Casie for the latest knowledge and help drafting responses,, creating a learning culture.

  • Focus on continuous improvements and team building instead of constant hiring and training.

Generative AI answering community questions

Streamline community onboarding and learning

Say goodbye to the “90 Day Knowledge Fade”

  • Your AI agent delivers ongoing, on-demand learning, ensuring your community retains and applies their product knowledge.

  • Slash the time you spend creating and reinforcing onboarding materials, and let Casie handle the heavy lifting.

Generative AI for Sales Enablement

Gather insights to assist sales enablement

Quickly identify your community’s challenges and hurdles

  • Casie analyzes Slack conversations to pinpoint common questions, repetitive tasks, and areas where your team needs support.

  • Use these insights to craft targeted trainings and optimize your sales process for maximum efficiency.

Generative-AI-For-Product-Management

Become your product team’s superhero

AI-powered insights for product roadmapping

  • Use AI to analyze community discussions, uncovering valuable trends like top feature requests and recurring pain points.

  • Ask Casie to summarize findings and link specific conversations to point your product team to fruitful user feedback sessions.

Provide Customer Success reps with instant relief

Let your AI assistant answer Tier 1 & 2 support questions

  • Unleash the power of our Casie-powered AI assistant to proactively analyze your community surfaces and provide expert help.

  • Let your AI assistant improve efficiencies by identifying support documentation gaps and drafting using community interactions.