About us
Our mission
To help build thriving customer communities
It’s the AI community assistant. Casie is the no-build generative AI platform that provides 24/7 expert support to community members so support staff can engage only when necessary. Cut down on repetitive question floods, ensure no member goes unanswered, and derive new insights from your community.
Our principles
It’s Automated, Assistive, Augmented, Awesome Intelligence
âś… AI must do no harm.
âś… AI must be accessible to all.
âś… AI must be helpful.
✅ AI doesn’t replace the magic of talent and collaboration.
Our founders
Tech lovers who want to make your workday much better.
Nicole Zheng, Cofounder & Advisor, Investor
Nicole (Hayward) Zheng is a marketing leader and business operator specializing in SaaS and deep tech, with a current focus on AI. She's an investor/advisor for Casie.ai and a member of the AI Accelerator Institute. Nicole has served as CMO for five SaaS companies across B2B, B2C, and B2B2C models. Her roles include Chief Marketing Officer at Pontera, cofounder and President of Minim (NASDAQ: MINM), CMO positions at Antidote Technologies and OnSIP, and Advising CMO to Aliro Quantum. A Forbes Council member, Nicole has been recognized as Female Executive of the Year and Most Innovative Woman by the Stevie Business Awards, Top Leader in Technology by Parks Associates, and Top Female Founder by Entrepreneur. She holds two B.S. degrees in Engineering from Carnegie Mellon University, with additional certifications from NYU and The Wharton School Online.
Alec Rooney, Cofounder, CTO
Alec is an experienced leader with a proven track record of developing and growing successful teams and creating usable, robust, and maintainable products and solutions. Prior to Casie, Alec served as Cofounder & CTO at Minim (NASDAQ: MINM); VP Engineering at Elbrys Networks; and Technical Leader at Cisco Systems. Alec holds a Masters Degree in Mechanical Engineering and Computer Science from Stanford University.